AI Code of Conduct

1. Transparency

We commit to clarity about the AI technologies we use and deploy, including their capabilities, the data they use, and the decision-making processes they influence.

We provide all necessary information to ensure our employees, clients, and stakeholders understand the role of AI in our products and services.

2. Accountability

All employees at CODE Éxitos who use AI to support, guide, or inform their work and decision-making must disclose their use of AI and explain the system(s) used and how it impacts their work.

Responsibility for decisions made by AI systems at CODE Éxitos is clearly defined within our organizational structure.

We establish and maintain protocols to monitor AI systems and address issues promptly, maintaining high standards of accountability.

3. Integrity and Honesty

Our AI systems are chosen and designed to operate truthfully and fairly, ensuring that the data and results they generate are reliable and unbiased.

We avoid practices designed to mislead or misrepresent the capabilities and outputs of our AI technologies.

We do not use AI to impersonate a human or deliberately create untrue or misleading output from our AI systems.

4. Fairness and Non-discrimination

We pledge to actively prevent and remove bias from our AI systems, ensuring our technologies offer equitable outcomes for all users.

Regular reviews audits are conducted to assess and improve the fairness of algorithms and systems we use in our work.

5. Privacy and Data Protection

Transparency in data use and stringent data security measures are the cornerstone of using AI systems internally and in client engagements.

Adhering to best practices in data governance, we will ensure robust protection of personal and sensitive data.

Our commitment to data use and privacy is detailed in our SOC2 compliance and certification, and AI systems will not knowingly violate appropriate use standards.

When client data is required for the training or use of AI systems, CODE Éxitos will obtain explicit consent from the client regarding the scope and use of their data in developing the system.

We respect the rights of digital creators and always strive to comply with copyright, patent, and other intellectual property protections. Our AI systems are chosen and designed to maintain this same respect for the rights of creators of original works.

6. Safety and Security

The safety and security of our AI systems are paramount. Regular safety reviews and evaluations are conducted to ensure that our AI applications perform reliably and securely under all conditions.

7. Human-Centric Approach

While AI augments our skills and capabilities, human oversight remains central to our operations, ensuring ethical judgment governs the use of AI systems and technology.

AI systems do not replace but rather enhance human skills and decision-making, supporting our professional responsibilities and client interactions.

8. Governance

Our AI Ethics Committee is part of our SOC2 and security team, consisting of members from diverse professional backgrounds to guide our ethical AI strategy, oversees the application of this Code of Conduct.

This Code is reviewed annually, adapting to new technological advancements and ethical standards in AI usage. This Code may be updated more frequently than the annual review cycle, and the latest version of this Code is available on our website.

Implementation Guidelines

Development and Deployment

AI systems are developed and deployed transparently, prioritizing client needs and aligning with ethical expectations.

To evaluate potential effects on stakeholders, impact assessments precede deployments.

Training and Awareness

We facilitate regular employee training, helping them understand and implement this Code of Conduct effectively.

Regular workshops and seminars keep our team updated on the latest AI ethics developments.

Compliance and Monitoring

We conduct annual audits to ensure adherence to this Code and assess the ethical implementation of AI. These reviews are part of our SOC2 security review.

A reporting system is available to raise concerns about AI practices without fear of reprisal.

Consequences of Non-Compliance

Non-compliance with this Code will result in corrective actions, including retraining, suspension of project activities, or other disciplinary measures.

AI systems that conflict with this Code of Conduct will be removed from use at CODE Éxitos.

An appeals process will be available to review decisions made by AI systems or concerning compliance with this Code.

Conclusion

Our commitment to ethical AI extends beyond compliance; it is integral to our mission of delivering innovative and effective digital product solutions. We encourage open dialogue on AI ethics and welcome feedback to improve our practices continually.

For more information or to report concerns, please contact our AI Ethics Committee at ai@codexitos.com.

This Code of Conduct is a living document that reflects our ongoing commitment to ethical leadership in the digital age.